Terms & Conditions

About you

To ensure you can participate in the classes safely, there are a few things you need to know:

If you are currently pregnant, you should follow the advice of your health professional regarding undertaking exercise during pregnancy.

After birth, you can take part in classes once you have had your 6+ week postnatal check (or between 6 and 12 weeks post-natal if you had a C section. Again, please follow the advice of your health professional.

Our classes

Our classes are held at different venues around the country. When you book you can choose the venue which is most convenient for you. All your classes will take place at your chosen venue.

Each class will last for approximately 45-60 minutes. We ask that you arrive slightly before the class is due to start to leave you with enough time to be welcomed by your instructor and get you and your little one(s) comfortable ahead of the session.

Our courses

Our courses run in set courses or by month, typically with one class each week. Classes will usually run for consecutive weeks, but please check with us regarding any breaks in the schedule.

When you sign up for a course, there may be different weekdays and/or times to choose from, so you can find the one that best suits you.

To ensure that you get the most out of Sweaty Mamas, we do require you to commit to at least one course when you initially sign up.

How to book

So that both you and we are clear as to how things will work, you need to read and accept these terms and conditions before we can accept your booking. For online bookings, you can confirm your acceptance by ticking the box on the order page. Otherwise, just drop us a message to confirm that you want to proceed with your booking.

Once you have booked your course, we will send you a confirmation email confirming your booking and the dates and times of your classes.

Please do make sure that you have confirmed your acceptance in suitable time prior to your first class, as we cannot secure your place until we have received this confirmation. If you forget to confirm, we cannot guarantee that you will be able to take part in the class. However, if you do attend and we allow you to participate these terms will apply.

Class availability

Our class times and locations can be found on our website. These can change from time to time, so we encourage you to always check the times and locations of our classes before booking a course.

Our instructors may enjoy a well-deserved break. This means that there may be some weeks where classes do not run. Rest assured, where there is a break, you will be advised in 1 week in advance by the instructor and be able to complete the remaining classes in your course when classes resume.

As classes take place at venues which are owned by other companies and organisations, there may be times when the venue is unavailable to us, including times where we need to re-arrange, move, or cancel classes on short notice due to the venue suddenly not being available to accommodate our class. In these cases, we will try to move the session to a suitable alternative location or time and will let you know the details as soon as we can.

We reserve the right to permanently move the time and/or location of a class on reasonable notice to you, in which case you will receive an email with your new class time and/or location. If you are unable to make the new class time or location, you must inform us as soon as possible. We will then discuss with you your ability to move to a different group or we can arrange a refund.

If you cannot attend a class

If you are aware of any dates on which you will be unable to attend a class (for example holidays, keep in touch days for work, appointments etc) please let us know when you book your course or, if something comes up after you have booked your course, as soon as you become aware of the issue. We may (at our discretion) be able to block out these dates so that they will not count towards the number of classes you have booked.

If you miss a class without having agreed this with us in advance, please contact us as soon as possible as you might be able to join another class on a different day (but this will always be at our discretion and subject to availability). Unfortunately, we cannot allow you to roll-over classes at the end of your course or offer any refund for classes which you miss.

Cancellations

Where you book a course, you are committing to the whole 6- or 8-week course, and we are unfortunately unable to accept any cancellation of your booking. This is because you are reserving a space which could have been offered to another Mama and we may not be able to fill that space if you decide to cancel. Before placing your booking please do check that you will be able to attend the whole course.

If you have signed up to our Monthly Mama programme you can cancel with just one month’s notice, so just let us know and this can be actioned. We will be sorry to see you go, but of course you will be welcome back anytime (subject to availability).

We will do our best to avoid cancelling classes, but if we do have to cancel any class, we will give you the choice between moving to another class on a different day (subject to availability) or receiving a refund for the cancelled class.

Our fees

Our fees for the classes are set out on our website and confirmed to you when you make a booking.

We might change our fees from time to time, but this will not affect any course you have already booked.

Extra little ones

Please note that the standard fee covers the cost of you and one child to attend the classes within the course. There is a small additional fee for bringing more than one child. This will be between £1.50 and £3.00 – you can pay this in cash at the end of the class, or this can be easily added to your Monthly Mamas option too

Your responsibility

You must never leave your child alone during the class.

You remain responsible for the care and safety of your child at all times during the class.

Ensure that equipment you are using in class does not obstruct any other Mamas.

You must keep any children’s toys next to you during the class.

You must not bring children’s toys which could be pushed across the floor (such as toy cars or balls), as this will cause a trip hazard for the other Mamas and children.

Our instructors are not DBS checked and are not responsible for taking care of your little ones. You therefore agree and understand that you are solely responsible for the health and safety of the children you bring with you to each class.

If you wish to wear a baby carrier during the class, our trained instructor will demonstrate options of how to use some of the baby carriers we are trained with, but please note the ultimate safety of your child is your responsibility and if you ever have any concern about your child’s safety during a class, you must stop and inform the instructor straight away.

If your child falls asleep during the session whilst in a carrier, we advise you either ensure they are facing inwards so you can keep a close eye on them whilst undertaking the lower intensity options of the session, or alternatively remove them from the carrier.

The venues that we use for our classes are not necessarily used exclusively by us, so we can’t guarantee the security of any property that you bring to the class with you Please make sure that you put any personal items in a safe place and always keep any valuables in your possession.

Our responsibility

We are not responsible to you for any loss or damage which we could not have foreseen, or for any loss or damage which is a result of you failing to comply with these terms.

Despite the care that we take in running our classes there are inevitably risks associated with taking part in any physical activity of this nature. We cannot accept responsibility for any loss or damage that you suffer whilst participating in our classes unless you can show that this was because of a lack of care or other wrongdoing on our part.

The franchisee who you book with is solely responsible for the delivery of your classes, and nothing in these terms gives you any rights against Sweaty Mama Ltd.

Nothing in these terms is intended to limit or exclude any legal rights that you may have, including your right to compensation if we provide a poor service or if you are injured because of our negligence

Issues and complaints

If you have any concerns about the service you are getting from Sweaty Mama, please speak to your instructor at one of the classes. In most circumstances, we should be able to resolve things with you informally. However, if you feel it is necessary to take things further, please provide full details in writing to info@sweatymama.com and we will respond within 28 days.

Nothing in these terms limits or restricts your legal rights in any way, and if you or we are unable to resolve any dispute amicably (or there is some reason we cannot try to resolve it informally) either you or Sweaty Mama can bring legal proceedings in court.

If you live in England or Wales, the dispute can be heard in the courts of England and Wales. If you live in Scotland, then the dispute can be heard in the courts of England and Wales or alternatively the courts of Scotland. In either case, these terms and any related matters are governed by English law.

Changes to these terms

We may update these terms from time to time and we will inform you of any changes via email.

Any update will not affect any course you are already booked on but will take effect if you choose to continue with us after your current course.

If you are on our Monthly Mamas programme, the change will take effect 14 days after the date on which we tell you about it (unless we specifically give a later date). We hope that the update will not cause you a problem, but if it does just let us know and you can cancel before it takes effect.